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Conditions and Terms

1. International Orders

  1. We accept orders in written form (by e-shop form or e-mail)

  2. Use the baskets of our e-shop or write us the e-mail with production numbers of chosen goods, quantity and your delivery address .

  3. At the e-shop Checkout (during the processing of your purchase) you are to fill in the Order form with your data. Be careful and check your delivery and e-mail address. Choose the country you are from because of different postage and the right bank account.  As soon as you confirm the order, the invoice will automaticaly come to your e-mail. 
  4. Wait for our confirming e-mail. When we get your order, we immediately check the stock. Every item of our e-shop is usually in stock. In spite of this you should rather wait for our confirming e-mail (goods ready for dispatch) before transferring money. Missing goods is being produced as soon as possible.

  5. When the confirming e-mail comes, you can transfer the money. Please transfer the total amount including the given postal charge.

2. International Payment

  1. Slovakia. We can send the goods to Slovakia cash on delivery. Please, use the czech version of Checkout. Or you can use Bank transfer in advance in Euro as well as the States of European Union.

  2. Single Euro Payments Area (SEPA). States of European Union. Customers from the States of European Union (and customers from Great Britain and Switzerland with SEPA payment possibility) are to pay in advance. The Variable code is the number of your order. If the package isn´t heavier than 250 gr, the postage, bank transfer and fees total is 6 €. As a payment method we accept the transfer to our German bank Euro-account.
  • Account name: DESIGN-M v.o.s.
  • Bank: Volksbank Lobau-Zittau eG, Germany
  • Account number: 455 7436 109
  • Bank code (BLZ) : 8559 0100
  • IBAN: DE98 8559 0100 455 7436 109
  • BIC: GENODEF1NGS
  1. The Other Countries. Shared payment (SHA). Customers from the other States of the world  are to pay in advance. The Variable code is the number of your order. If the package isn´t heavier than 250 gr, the postage, bank transfer and fees total is 12 €. As a payment method we accept the transfer to our Czech bank account.  

  • Account name: DESIGN-M, v.o.s.
  • Bank: Fio banka a.s.
  • Account number: 21 0052 7001
  • Bank code: 2010
  • IBAN: CZ29 2010 0000 0021 0052 7001
  • BIC: FIOBCZPP

3. International Delivery

  1. The goods is being dispatched as soon as the full amount comes to our bank account.

  2. The goods is being sent as a registered package with an insurance.

 

4. Refund policy

  1. If you are dissatisfied with any item, we do offer a 14 day refund guarantee. We will refund you on the original price of the item, but not including the postal charges. The item needs to be returned in perfect unworn condition to be eligible for refund.

  2. If you want to return the item, please contact us via the e-mail first. 

  3. The returned item has to be sent by post (NOT as cash on delivery!) to our address: DESIGN-M,v.o.s., Jindrichovska 8, Jablonec nad Nisou, 466 02, Czech republic

  4. The original bill needs to be included.

  5. If the returned item is the same condition it was sent, we will transfer the original price without the postal charge back to your account.

  6. These Refund Conditions are not valid for wholesale merchants.

5. Data Protection

  1. Our company DESIGN-M, v.o.s. guarantees the protection of your personal data. We will never use it with any third person. 

 

 

 

 

 


© 2008 Design M - Jindřichovská 8, Jablonecké Paseky, 466 02 Jablonec nad Nisou, tel: 483 71 21 78, 606 80 63 63, e-mail: info@design-m.cz bitcoin, tvorba www stránek: jezek-web.com